Articles

10 Tips To Work From Home

By Lilly Ice | February 9, 2023

Working from home has become a norm for many employees in a post COVID world. While the flexibility of working from home is convenient for many, it can also bring new challenges. In this article, we will discuss tips for making the most out of your home office experience. Establish a Dedicated Workspace Having a…

How Much Data Does VoIP Use?

By Lilly Ice | February 8, 2023

VoIP provides numerous benefits for businesses, including reduced monthly costs and enhanced communication capabilities for your team with customers and prospects. It is important to understand the data usage of VoIP to avoid surpassing your internet plan. VoIP operates through the internet, utilizing your high-speed connection to complete calls. Although the data usage of VoIP…

Is That Text From Your CEO A Scam?

By Lilly Ice | February 7, 2023

Imagine working away at your job when you suddenly receive a text from the CEO of your company, asking for your assistance. The text says the CEO needs you to purchase six gift cards worth $200 apiece and send the information immediately. The sender promises repayment before the end of the day and mentions that…

How Does VoIP QoS Improve Calls?

By Lilly Ice | February 6, 2023

If you’re having issues with call quality when using VoIP, don’t worry, you’re not alone. Many users of hosted phone services face voice quality problems, regardless of their internet connection speed. Fixing sound quality issues in VoIP calls can be difficult, but it’s important to address them as delays and silence can harm your credibility…

4 Ways To Make Data Breaches Cheaper

By Lilly Ice | February 5, 2023

Businesses want to avoid data breaches at all costs, but they offer an increasingly common threat in today’s environment. In fact, 83% of organizations suffered more than one breach last year, according to the IBM Security 2022 Cost of a Data Breach Report. (IBM Security 2022 Cost of a Data Breach Report) The consequences of…

Troubleshoot 10 Easy To Fix VoIP Problems

By Lilly Ice | February 1, 2023

Since you’re reading this, odds are good you use VoIP phones and are having issues with them.  Common complaints include choppy conversations, awful audio, phones not ringing, and one person not being able to hear the other. No matter what frustrating VoIP phone problem you’re having, we’ve heard them all.  We’ll show ourselves out for…

How Much Do Bad Phones Cost?

By Lilly Ice | January 25, 2023

Business phone systems get counted as core infrastructure for any business these days. Companies cannot afford to be without them. It’s amazing, then, at the level of bad service companies often endure from their phone provider. People often fear change, even if their current solution is costing an incredible amount of money. Periodic review of…

Client Rights Under VoIP Law

By Lilly Ice | January 23, 2023

Business owners often want to take advantage of all the benefits that VoIP business phones offer. Too often they don’t over worry about the contracts and rules around VoIP.  What guarantees do businesses have from VoIP service providers? Who regulates VoIP services? Who enforces laws around VoIP phone systems? Well, first off, you could go…

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Mobile Malware Increased 500% in 2022

By Lilly Ice | January 20, 2023

Cybersecurity researchers recently uncovered an alarming mobile statistic. During the first few months of 2022, mobile malware attacks surged by 500%. This spike is alarming both in scale and because many people aren’t yet protecting smartphones. For years, mobile phone evolution gave them more and more power. They now function much like a computer –…

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2023 Data Privacy Trends Impacts

By Lilly Ice | January 12, 2023

Data privacy has been a growing requirement ever since the internet age began. So much personal information is flying around through computer networks. Protecting it has become a mandate. Most companies must follow HIPAA, GDPR, or another industry or locality-based privacy rule. By the end of 2024, 75% of the world’s population will have their…