Articles
9 Security Tips for Online Holiday Shopping
With the holiday shopping season shifting into high gear, scammers are also revving up their schemes. These hackers are getting ready to thread their tendrils into all of those Internet transactions. Staying safe becomes very important during the purchasing excitement that takes people over. It’s much easier to stay safe in the first place than…
Helpful VoIP Features for Small Businesses
Just a few years ago, VoIP was considered a “different” type of business phone system instead of the standard. The pandemic annihilated that way of thinking. Today, internet-based phone systems aren’t simply the norm. They have become mandatory for business continuity. During the pandemic, VoIP and video conferencing use shot up by over 210%. This…
Communications for Hybrid Workforces
Remote and hybrid work, devised during the pandemic so businesses could keep going, is here to stay. While some companies might want everyone to come back in, plenty of employees would rather not commute and enjoy not having to navigate in person office politics. In addition, plenty of companies have discovered that remote and hybrid…
Social Media Scams Proliferate To TikTok
Money flipping cons have been popular approximately as long as money has existed. They’ve been popular on Instagram and Twitter for years. Of course, it was only a matter of time before they got to TikTok, given how popular that social platform is becoming. The latest scam promises to turn a few hundred dollars’ worth…
Keeping Telecom Going During Shortages
Supply chain problems and systemic shortages continue to impact multiple industries, and the telecommunications industry is not exempt. In fact, it often telecom harder. Customers are often willing to wait for the new vehicle they ordered, or make do for a bit without features that require a computer chip on backorder. Business phone systems, however,…
VoIP Trends For The Future
Traditional landlines and private branch exchange (PBX) systems were massive installations of copper lines and large switchboards. When the Internet came along, Voice over Internet Protocol (VoIP) systems were developed to run voice calls over the Internet, offering a lower cost alternative to all that copper. In VoIP’s early days, call quality was lower than…
Using VoIP To Compete In Business
Since Alexander Graham Bell’s day, businesses have bought telephone services the same way they’ve purchased electricity, janitorial functions, and water for the cooler—as packaged offerings defined by an outside provider. Sure, companies could choose from a menu of configuration options and service plans, but, in the end, the phone company or vendor called the shots.…
Pros and Cons of Latest VoIP Solutions
VoIP systems have put world class business telecom within the reach of small and medium businesses, including those run out of home offices. So, it only makes sense that these businesses are moving away from traditional phone companies to put everything online. In techie jargon, they’re switching away from POTS (plain old telephone service) to…
Cut Business Overhead Costs With VoIP
Every business needs telephones. Regardless of the size or industry of the business, telecom is one of the expected items for running a business these days. As the world gets smaller, international calls come on the table as well. Phones represent an overhead item that just will not go away. But what if you could…
Overview: Microsoft Productivity Score
Productivity is much harder to track than activity, regardless of where employees are working. You spend good money on giving them tools, how can you know that they’re using those tools as effectively as possible? Can you empower them to adopt best practices? These are just a few of the questions that managers often ask.…