Articles

Keep Your Work Computer Secure

By Lilly Ice | June 1, 2022

People today work remotely and in office.  The line between personal and work tasks blurs more by the day. If you’re in front of a computer for most waking hour, then it’s normal to get attached to your regular PC. Given enough time, people usually start performing personal tasks on work computers.  In the beginning,…

Protect Online Accounts From Breaches

By Lilly Ice | May 26, 2022

The Dark Web sells stolen login credentials constantly.  There’s even price points for each type of account. For instance, social media account credentials go for between $30 to $80 apiece. Online banking accounts obviously go for a lot more. Cloud service use has led to a huge upswing in breached cloud accounts.  IBM Security’s most…

Why Social Media Marketing Matters

By Zach Paraiso | May 24, 2022

The modern news cycle perpetually reports stories regarding the spread of social media throughout our society, transcending demographics. Although parents may consider it bad, this is great news for business leaders. Rapid dissemination of information to a global audience promotes brand awareness at a cost that is typically lower than traditional advertising. Social media advertisements…

Keep Your Old PC Going Longer

By Lilly Ice | May 23, 2022

Computers eat money.  Most people on a budget, including home users and small businesses, wind up limping older systems along because they want their full money’s worth. Is upgrading looming on the horizon, or that day delay as long as possible? If you’re pounding the keys in frustration, yelling at Google because nothing you find…

Compare Microsoft Teams’ Three Versions

By Lilly Ice | May 19, 2022

Multiple companies shifted to remote work over the last two years, realigning their digital tools by necessity.  Modern meetings default to video conference instead of in person. Working from home offices and collaborating over large distances are now commonplace.  Over seventy percent of remote workers claim higher productivity at their home offices, largely due to…

How VoIP Can Help Your Business

By Lilly Ice | May 18, 2022

How can VoIP phones help your business? VoIP represents the latest in business telecom technology.  As usual, the point of technology is to make life cheaper and better.  VoIP does this admirably when it comes to business telecom systems. Quit Doing Extra Work Company IT teams and individual developers can focus more on their core…

Combat Social Phishing With 6 Techniques

By Lilly Ice | May 18, 2022

Phishing represents the most reliable method of attack over the Internet. Why? Because it relies on human behavior, not coding skill.  These days, we’re usually pretty good at avoiding email phishing. However, this being an arms race, other types of phishing are growing fast. Within the last few years, social media phishing has jumped by…

4 Important Cloud Storage Trends In 2022

By Lilly Ice | May 13, 2022

Cloud computing is widely used, but doesn’t enjoy the flash of the software side.  The cloud stored files that could then be easily shared with others, as per the original conception. As advances like automation and AI come to other types of cloud services, like team communications and business apps, cloud storage is not being…

Professional Documentation of Phone Calls

By Lilly Ice | May 4, 2022

“If it’s not documented, it didn’t happen.” How many times has that saying been tossed around in companies? Alas, it’s true, but the question comes up of how? How does a team professionally document phone calls in a consistent manner that holds up over years? Let us help with that. Establish clear, easy call documentation…

Voice Communication Still Matters

By Lilly Ice | May 3, 2022

Despite repeated claims, voice communications haven’t died. Yes, texting, emailing, and instant messaging all make their impacts on communication, but they don’t solve everything.  Voice communication often conveys more information in tone and nuance during some conversations. Because of that, a voice call can often compress the amount of time the conversation will take.  In…