Articles
Softphones In Business Telecom
Softphones allow users to make phone calls over the internet by way of computers or smartphones, with all the features of a desk phone and more. These phones work using software installed on the device in question, connecting the device with a business’s network. Softphones can be installed on laptops, tablets, or smartphones. They allow…
VoIP Phones, Why Should Businesses Care?
Phones are phones, right? A business gets a phone system, it rings, we talk to people, we should just forget about it, shouldn’t we? Well, yes and no. We should just be able to forget about it, we should be able to just expect to communicate with people and not have to think about if…
Tech Debt
Introduction As typical consumers, we became very familiar with the concept of financial debt. This type of debt gets incurred when money is borrowed to make a purchase, as seen in the usage of credit cards. Debt, when utilized responsibly, allows spenders to make large purchases and pay them off over time. But when it…
Compare VoIP vs. Landlines
Should Your Business Upgrade? Between the years of 2000 to 2023, the United States reported the addition of over 35 million VoIP lines, bringing the total to over 41.6 million lines. Furthermore, a study done by Blueface Business Communications in 2018 reported that 61% of businesses with traditional landline phone systems adopted claimed they were…
The Ongoing Chip Crisis
The Ongoing Chip Crisis Introduction If you are planning to buy electronics as gifts for this holiday season, you may already be too late. Although Christmas is still more than a month away, consumers should prepare to see popular electronics already sold out, marked up by resellers, or afflicted by lengthy delivery times. The severe…
Robocalls : Protect Your Information
Robocalls Introduction “Hi, this is Suzie calling from the vehicle service department. We are calling about your vehicle’s manufacturer warranty.” If you have been notified by unknown numbers that your car’s manufacturer warranty is about to expire, you are certainly not alone. A report done by Robokiller, a telemarketer and robocalling blocking application, projected…
Technological Literacy : A Modern Soft Skill
Introduction Soft skills are crucial to success in the workplace because they are skills that cut across all professions and fields of expertise. As a result of the COVID-19 pandemic, business owners have become very reliant on technology to try to continue running their businesses as usual. Without a doubt, embracing technological literacy will be…
Soft Skills: The Secret To An Efficient Work Place
Soft Skills, The Secret To An Efficient Work Place In the spring of 2017, Google released a study detailing which of their teams produce the most inventive and productive new ideas. This study, known as Project Aristotle, concluded that out of the eight most important qualities of their top employees, STEM expertise (science, technology,…
Cyber Security
Cyber Security In a business landscape profoundly altered by the COVID-19 pandemic, the workplace is rapidly developing to suit the changing demands of workers. A study published in January of 2021 showed that only 6% of the workforce worked from home before the pandemic. In May of 2020, this figure rose to over 33% and…
Formula for a Successful Receptionist
The Formula For A Successful Receptionist First impressions have the ability to make or break a business opportunity. According to neuroscientists at Harvard University and New York University, people make persistent evaluations based on rapid observations of even less than half a minute. So, it should be no surprise that receptionists are crucial to the…