7 VoIP Setup Tips For Business

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The global pandemic showed us the need to run a business from anywhere, with employees scattered everywhere. Effective remote employees need cloud solutions in order to stay connected with their teams. These cloud applications include collaborative platforms such as Google Workspace and Microsoft 365. But along with these new applications came something revolutionary. VoIP (Voice…

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Changes In The Cybersecurity Insurance Market

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Cybersecurity insurance still represents a pretty new concept for many SMBs. This new kind of insurance started in the 1990s to provide coverage for large enterprises to cover things like data processing errors and online media. Since then, the policies for this type of liability coverage have changed radically. Today, cyberinsurance policies cover the usual…

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5 Frustration Free Solid Authentication Protocols

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Balancing productivity and security in offices represents a constant struggle.  Give users too much freedom, risk increases beyond control.  Add too many security gates to watch productivity dwindle as users get frustrated. The line between these two is razor thin, but achieveable. Companies must recognize the importance of both factors, instead of sacrificing one for…

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Simple Setup Checklist for Microsoft Teams

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Microsoft Teams is a lot of things. It’s a video conferencing tool, a team messaging channel, and a tool for in-app co-authoring, just to name a few. During the pandemic, the popularity of Teams skyrocketed. User numbers for MS Teams jumped from 20 million in November 2019 to 75 million in April 2020. As of…

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7 Tips To Avoid Computer Buyer’s Remorse

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Have you ever bought a new computer and then suffered buyer’s remorse a few months later? Perhaps you didn’t pay attention to the storage capacity and ran out of space. Or you may have misunderstood memory specs and experienced constant freeze-ups. Investing in a new PC isn’t something to take lightly. Doing your research ahead…

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Create A Smooth BYOD Program

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Bring your own device (BYOD) as a  concept took hold after the invention and wide adoption of the smartphone. When phones became computers, software developers began creating apps for those phones. As of now, mobile device use has overtaken desktop use at work. According to Microsoft, mobile devices make up about 60% of the endpoints…

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Advantages of Using Conditional Access

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Passwords have presented a major security concern as long as they’ve existed. Eighty-one percent of security incidents occur due to stolen or weak passwords. In addition, employees regularly neglect the basics of good cyber hygiene. For instance, 61% of workers use the same password for multiple platforms. 43% have shared their passwords with others for…

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Year-end Technology Review Priorities

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As the year enters the last quarter, now is the time to plan for the future.  Businesses are made up of people, and people begin the new year with hope for growth and improvement.  Today, business operations frequently depend on technology. Review your company’s IT for optimization of tech and its use. A year-end technology…

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7 Apps To Improve Customer Experience in 2023

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Paying attention to your customer’s process of experience directly impacts your bottom line. Companies that are “customer-centric” are 60% more profitable than those that don’t focus on how their customer journey goes. In this digital age, customers expect more from those they do business with because of the gains of technology. In today’s world, people…

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